Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirements:
environment. Experience in a BPO outsource call centres servicing international clients. Must have at least
Jhb South. Duties include > Call Centre duties > logging of service calls > opening job cards
Customer Service Fixed Term Contract Position
Contract based in Randburg
To Start ASAP
Main Purpose of Position:
The Customer S
Education :
variety of call centre, customer care, sales, claims, administration and office-based services to international
Reference: JHB000570-Tshid-1 Our client in the telecoms sector is looking for a VAS Tech Lead on a contract duration of 6 to 12 months. Education : 3 year Degree or Diploma in Computer Science, Engineering, Mathematics, Statistics, or related field Industry Experience Solid experience within the VAS
Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements
platforms as well as call centres and CEO’s Office.