Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirements:
"Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able
environment. Experience in a BPO outsource call centres servicing international clients. Must have at least
products Must have experience in a call Centre or client service environment Must have at least 2 years'
products Must have experience in a call Centre or client service environment Must have at least 2 years'
communication to clients, delivering high level of call centre service and telephone etiquette • Record all client
communication to clients, delivering high level of call centre service and telephone etiquette • Record all client
Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS