correct procedures for logging calls Assess quality of contact centre staff performance Coordinate call
We are a BPO that provides a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a
Minimum Requirements:
· Grade 12.
· 5 years minimum experience in campaign management and call strategies.
· Experience in a call centre environment that deals with Collections.
· Proficiency in MS Word, Outlook. Good in Excel, Excalibur,
Min 10 years in- and outbound call centre sales, customer service and staff management experience MS Office
Min 10 years in- and outbound call centre sales, customer service and staff management experience MS Office
Minimum Requirements
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of outstanding debts for clients, ensuring compliance with South African legal standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum Requir
Reference: Pta000043-LB-1 My client, a well-established law firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open Minimum Requirements: · Grade 12. · 5 years minimum experience in campaign management and call strategies. · Experience in a c
Reference: Pta000043-LB-1 My client, a well-established law firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open Minimum Requirements: · Grade 12. · 5 years minimum experience in campaign management and call strategies. · Experience in a c