Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system) system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· Data Usage Usage Reports.
· Following and Maintaining call logging procedures.
· Fault finding reports Experience:
Description Our client is searching for a First Line Incident Analyst to join their team. Contract: Permanent provide first-line operational support to acknowledge/reject incidents. Attempt to provide first-line resolution
products and services, and refer to them during calls
Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane
Our client are recruiting LLB graduates. Company Profile Or client seamlessly extends corporates, banks to escalate an issue The post Calling all Legal Graduates appeared first on freerecruit.co.za .
law firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns experience in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and quality assessments of calls and administrative functions of staff members in the call centre. · Assist with
in campaign management and call strategies.
· Experience in a call centre environment that deals
Required:
· Setting up of call campaigns, SMS and emails.
· Analysing books
quality assessments of calls and administrative functions of staff members in the call centre.
· Assist
Administration duties including, but not limited to:
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal in Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional you to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including
to the next level? Network Recruitment, a leader in specialised recruitment for nearly four decades, is dynamic Recruitment Consultant to join our prestigious team in Pretoria. About Us: Network Recruitment is is synonymous with niche recruitment excellence in IT, Finance, and Engineering sectors. Our established Role: As a Recruitment Consultant at Network Recruitment, you will engage in 360-degree recruitment activities sourcing top-tier candidates, and managing the full recruitment lifecycle. You will work within a competitive