adherence to credit rules by the team and the Sales Force. Monitor and balance the debtors accounts monthly are applied and adhered to by the team and sales force To monitor the debtors weekly to ensure that the Ensure Credit Facilitators make the relevant phone calls needed in line with their regions aging and debt Unidentified payments to be communicated with the Sales Force Unidentified payments to be moved to a holding account
distributing compensation payments to the Sales force based on predetermined performance metrics. Specific inaccuracies. Provide support and guidance to the Sales Force regarding incentive compensation plans, calculations
distributing compensation payments to the Sales force based on predetermined performance metrics. Specific inaccuracies. Provide support and guidance to the Sales Force regarding incentive compensation plans, calculations
those for dedicated resources and extended sales forces, especially if there is a requirement for continuous
performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Performance Indicators % I. Sales 70% II. Sales Force 10% III. Client Relationship 10% IV. Administration team and other departments as required · Sales Force · Work with Sales to maintain accurate customer absence to Manager immediately with a telephone call · Submit all leave request timeously to enable proper
those best suited to their needs. Make telephone calls, in-person visits, and presentations to existing Performance Areas Calling on existing customer base Obtaining new business Call on Office Buyers Calling on Site 12 3- 5 years technical sales experience Cold Calling experience Be willing to learn and adapt to change
those best suited to their needs. Make telephone calls, in-person visits, and presentations to existing Performance Areas Calling on existing customer base Obtaining new business Call on Office Buyers Calling on Site 12 3- 5 years technical sales experience Cold Calling experience Be willing to learn and adapt to change
customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver
customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver reports on the CRM platform, covering activities, calls, meetings, quotes, new business, sales pipeline customers Utilize referrals, incoming calls, client database, and cold calling to identify and follow up on leads leads Plan, develop and execute Call on prospects and conduct site audits to explore customer needs Deliver