Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails Perform installation and training on products Log all interactions on internal system Assist with merchant customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational
manage remote consultants Sales Cultivate excellent agent, supplier & guest relationships Guide the team
result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist sales of products. Product knowledge Know and use all resources necessary to make proper recommendations problems result due to your recommendations. Attend all product updates and service training sessions. Minimum
result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist sales of products. Product knowledge Know and use all resources necessary to make proper recommendations problems result due to your recommendations. Attend all product updates and service training sessions. Minimum
supporting documents. Debtors – Oversight of collections, Reporting on Outstanding debt, Provision for regulations. Sound knowledge of Companies Act and all Accounting Regulations. High attention to detail
accounts and loading credit limits. Debtors – manage all debtors to trade within the agreed terms, weekly refunds Month end reporting – Reconcile debtors' collection on GL account, debtors provision GL account and
the ERP system,-Assist accounts personnel with collection of outstanding and overdue payments,-Timely and completion of week/monthly reports,-Compliance to all reasonable instruction,-Occupational Health, Safety SHEQ code of conduct and standards,- Compliance to all COVID protocols required.
-
preparation of audit files for annual audits Assist in collecting information and compiling files for annual BEE
preparation of audit files for annual audits Assist in collecting information and compiling files for annual BEE
Mandarin are essential. Face to Face Visits: Develop a call cycle plan for visiting clients. Make travel arrangements bookings for client visits. Visit all assigned clients within the specified call cycle period. Build strong Regional Manager on the first day of each month. Submit all expense claims and reconciliations to the Regional