experience in similar environment Answer all incoming calls promptly, in an attentive, courteous and average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations Maintain availability calendar and communicate all relevant information to the operations staff. Maintain Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages travel agent checks, if required at property. Be able to perform all duties of Guest Services Agent and
experience in similar environment Answer all incoming calls promptly, in an attentive, courteous and average rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations Maintain availability calendar and communicate all relevant information to the operations staff. Maintain Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages travel agent checks, if required at property. Be able to perform all duties of Guest Services Agent and
Housekeeping Manager at La Residence is responsible for all housekeeping related operations and will be required By ensuring that bedrooms, public spaces and all amenities reflect the highest possible standards Ensure all public areas and accommodation is extremely clean at all times,
responsible for overseeing all maintenance activities across the estate, ensuring that all facilities, equipment
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delivered to the guests, in all locations, by effectively directing the Hotel Teams on all matters impacting the minimising waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge
hotel operations to ensure smooth functioning of all departments. Coordinate with housekeeping, front Ensure all staff adhere to company policies and procedures, maintaining professionalism at all times. hotel. Coordinate with event organizers, ensuring all arrangements meet guest expectations and specifications
hotel operations to ensure smooth functioning of all departments.
hotel operations to ensure smooth functioning of all departments. Coordinate with housekeeping, front Ensure all staff adhere to company policies and procedures, maintaining professionalism at all times. hotel. Coordinate with event organizers, ensuring all arrangements meet guest expectations and specifications
delivered to the guests, in all locations, by affectively directing the Hotel Teams on all matters impacting the minimizing waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge
delivered to the guests, in all locations, by affectively directing the Hotel Teams on all matters impacting the minimizing waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting balances. In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge