Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach Executive for growth Map and continuously review call centre and operational processes to identify untapped
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
and interpret data. Proactive approach to task management and goal pursuit. Willingness to embrace change
eCommerce Manager (Retail) (JB4569) Bellville, Cape town (Office Based) R45 000 - R50 000 Basic per month an experienced eCommerce Manager with expertise in Shopify. You will manage website operations, content experience specific to retail. Extensive experience with Shopify. Proven experience in the retail sector. Strong and people management skills. Proficiency in SEO, PPC, email marketing, and content management. Excellent Strategy Formulation and Management Collaborate with the Marketing Manager to drive online sales. Develop
BRANCH MANAGER (RETAIL) Sedgefield R17K – R22K basic salary. There are no benefits The Branch Manager is accountable for the successful operation of the store, managing the employees of the branch, the achievement of of company initiatives within the branch. BRANCH RETAIL HOURS The branch is open Monday to Sunday Monday 17h30pm Sat: 08h30 – 14h30 Sun: 09h30 – 13h00 Management is expected to be at the store 45 minutes to initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach Executive for growth Map and continuously review call centre and operational processes to identify untapped
turnover, ensure profitability, control expenses, manage stock, and maintain high store standards in line Qualification in retail/sales/business management. - Minimum 3 years in an Area Manager/Senior Managerial Managerial role. - Experience in the fashion/retail environment; fragrances and cosmetics beneficial. - Valid
seeks an experienced Retail Store Manager & food consumables Retailer to manage their Factory Shop Minimum of 3 – 5 years’ experience as a Retail Store Manager · Strong Computer Literacy Behavioural competencies interaction skills Please quote: RETAIL/MANAGER/CAPE The post Retail Store Manager Factory Shop appeared first
Job Title: Project Manager - Retail Fitouts Company: Provider of retail store design and fitout solutions exceptional retail store experiences through our expert design, construction, and project management services looking for an experienced Project Manager to join our team to lead our retail fitout projects from concept concept to completion. Job Summary: As a Project Manager, you will be responsible for overseeing the planning planning, execution, and delivery of retail fitout projects from initial design to final completion. You will
Our client, in the retail industry, requires the service of a Retail Planner who has a good understanding in the various limitations of supply chain. The Retail Planner will be responsible for producing cost extractions Analyse planning and operational efficiencies Manage planning related aspects pertaining to store openings improvement and supply chain coordination System management (relevant within the operational and transport packages / SAP Retail or similar ERP System) Working knowledge of Infor WMS 2000 Warehouse Management System