managing contact centres Proven ability to work independently and efficiently manage a contact centre
years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding
ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to chantelledatafin the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
articles experience
Experience in Call Centre Management
Masters Degree in Law Advantageous
of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent
relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
What you will be doing:Â
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and all
Rand region. Managing a leading Padel Court Centre Managing staff Stock management Client interaction and
groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified comprehensive assessment reports to contact centre management. Monitors the e-learning programme and initiates methods and interventions with the Contact Centre Training Manager if the expected performance improvements