the realm of IT and networking, is looking for a CISCO certified Network Engineer.
looking for a CISCO certified Network Engineer. Requirements: Completed relevant qualification CISCO Certification
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures qualification or course in Management is an advantage. • 7 years working experience in a large call centre at a debt 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
Duties:
within Testing, Inspection and Certification. The call centre agent will support the business developer to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
Contributing to and driving sales by effectively calling clients Responsible for processing all correct communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English