Itec Sa Ltd
Cape Town Region
Itec SA has an exciting vacancy for a TFG Service Delivery Support & Administrator. The rolle is responsible
operation teams to ensure customer satisfaction and service delivery is maintained to the highest possible
DC toners Ordering of HO & DC paper Logging service requests for HO/DC devices Record PM stats Requesting
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Itec Sa Ltd
Cape Town Region
Itec SA has an exciting vacancy for a TFG Service Delivery Support & Administrator. The rolle is responsible
operation teams to ensure customer satisfaction and service delivery is maintained to the highest possible
DC toners Ordering of HO & DC paper Logging service requests for HO/DC devices Record PM stats Requesting
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Cape Town City Centre
1000 Monthly
such as service desk, desktop support, network support, etc.
Provide expert support for Microsoft
Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance
equipment is properly configured.Provide IT support for customers in the field.Serve as an
timely issue resolution.Offer immediate IT support to employees with walk-in requests, including hardware
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Cape Town City Centre
Negotiable
We are looking to hire an Onsite Support Technician who will play a crucial role
smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency
resolution within defined SLA
Fulfilment Service Requests using task completion within SLAIdentifying
daily, weekly and monthly task list and email to Service Delivery Manager on time.Document troubleshooting
i>Desktop Support (Minimum 1 year+ experience)Working within a Domain supporting Windows-based
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Cape Town Region
R18 000 ctc per month Monthly
Microsoft technologies
Familiarity with cloud services, particularly: MS Office 365 - SharePointITIL
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Cape Town City Centre
Responsibilities:
- Provide technical support for VAS systems and applications.
- Troubleshoot
integrating new VAS features and services.
- Document support processes and provide user training
VAS Offerings and Supporting Systems:
Cape Town City Centre
compressors, turbines and blowers.
Perform service/repair on rotational equipment, multi-brand compressors
solutions.Produce timely and detailed service reports.Adhere to all companys filed procedures
and make recommendations.Managing of service contracts on customer sites.Maintain Health
equipment.Commissioning of plant.Support workshop associates when required.A firm commitment to customer service excellence in all circumstances.Basic
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Cape Town City Centre
Minimum of 5 years of experience in IT support and administration.Minimum of 3 years
skills.Experience managing and leading IT support teams.Ability to manage multiple sites
/>- IT Service Management:
- Oversee daily IT operations and provide technical support to ensure
functioning of all IT systems.
- Manage IT support tickets, prioritize issues, and ensure timely resolution
documentation of IT processes, configurations, and support activities.
Cape Town City Centre
R8 000 – R9 000 Per Month
detail-oriented and proactive Junior Sales Support Administrator to support our Sales team. The ideal candidate
the CRM system.
Sales Team Support:
Provide comprehensive administrative
administrative role, preferably within a Sales or Customer Service environment.
Experience in using software
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