Retention and Collections Lead required for a 12 Month contract Responsible for establishing and managing the retention department and involves developing and executing executing effective strategies to optimize customer retention and manage collections processes from start to c
helping our clients increase their wealth. Our business model focuses on helping our clients grow their brokerage possible. Client Portfolio optimizing Management Support for existing clients across phone, email financial markets. Responsible for helping existing clients in calculating exposure, trade size, margin, profit their trades Training and supporting existing clients on Trading Platforms etc. Responsible for handling withdrawals. Responsible for helping existing clients in calculating exposure, trade size, margin, profit
to clients. Provide required information and documents to clients. Prepare trip reports of client meetings record the details for future reference. Submit client meeting reports to manager or supervisor. Provide accounts closure applications. Develop liaison with client service and collection department to provide required meetings with clients. Monitor client satisfaction through follow up on solving client issues and problems measures to research and resolve client raised issues. Collaborate with clients to identify and implement value
for a Client Director to join our team.  The purpose of the client director role is deliberate and dedicated focus on all large (R100m+) clients / programmes or those that have the potential to better serve, add value and support a particular client, while bringing the best of iOCO to the fore to
What you’ll do:
exposure to multiple organisations and industries. The Client Relationship Consultant (CRC) is primarily responsible relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC identifying prospective clients' needs and infiltrating their existing client base for cross service/solution relationships with their existing client base through the implementation of various Client Relationship Audits (CRA) ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is ultimately
Job Title: Client Liaison Officer
Location: Sandton
Salary:
Follow ups clients, Service providers and teams;
- Maintaining relationships with clients.
More
Practically:
Client meetings:
- Coordinate meetings;
- Attendance of Client Meetings, taking
/>Existing clients:
- Assist in reviewing, drafting and documenting client requirements
transactional documents).
- Meeting with clients to understand restructuring/transactions they are
solutions has an opportunity for a customer-oriented Client Success Supervisor in the Western Cape.
To day-to-day operational service delivery in line with client Service Level Agreements and Pricing Schedules 12
market has a thrilling opportunity for a client service oriented Client Success Manager in Gauteng.
To profitable operational service delivery in line with Client Service Level Agreements and Pricing Schedules English, both verbal and written
without compromising on quality, whilst making our clients love us. An account manager's main role is to retain they become a strategic partner and advisor to the client, discovering new opportunities to work together Account Manager will be responsible for ensuring client satisfaction and promoting the successful adoption solutions within the client base. This role primarily focuses on building strong client relationships, understanding address client concerns to maintain high levels of client satisfaction. Responsibilities: Client Relationship
solutions has an opportunity for a customer-oriented Client Success Manager in Gauteng.
To drive and profitable operational service delivery in line with client Service Level Agreements and Pricing Schedules admin and payroll management;