JHB001893-Laka-1 Join our team as a Service Management Change Enablement Specialist and lead the transformation experience with specific focus on IT Service Management Change Enablement module. - Capable of providing training knowledge in ITSM tools, incident, problem, and change enablement. - Excellent analytical and problem-solving
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
Qualifications/Experience Needed:
to ensure compliance with relevant legislation; Research of legislation, regulation and the general laws employees; Provide leadership in a motivational climate; Manage Key Performance Areas and monitor performance
to ensure compliance with relevant legislation; Research of legislation, regulation and the general laws employees; Provide leadership in a motivational climate; Manage Key Performance Areas and monitor performance
documentation templates
technical documentation templates Conduct regular research on the latest trends, services and, technologies both scheduled and unscheduled changes on request through the defined change management procedures Carry
project lifecycle. Conducts discipline-specific research into new technologies. Participates in national conducts product, equipment, material, service, and change impact evaluation. Provides a technical consulting
relevant industry experience. Strong commitment to research and postgraduate studies. Duties and Responsibilities: Supervision, and Research: Teach and supervise in a specialist field. Promote a culture of research and scholarship scholarship. Contribute to the Faculty's research output. Provide thought leadership through publications Supervision, and Research: Teach and supervise in a specialist field. Promote a culture of research and scholarship scholarship. Contribute to the Faculty's research output. Provide thought leadership through publications
relevant industry experience. Strong commitment to research and postgraduate studies. Duties and Responsibilities: Supervision, and Research: Teach and supervise in a specialist field. Promote a culture of research and scholarship scholarship. Contribute to the Faculty's research output. Provide thought leadership through publications Supervision, and Research: Teach and supervise in a specialist field. Promote a culture of research and scholarship scholarship. Contribute to the Faculty's research output. Provide thought leadership through publications