and Complaints Coordinating Tender Responses Drafting of Newsflashes and Newsletters Audit Management Planning
Qualifications and Experience Required:
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
documentation of product complaints. Bachelor's degree in Engineering, Quality Management, or a related field
customer problems and complaints. Coordinates sales efforts with sales management, accounting, logistics
customer problems and complaints. Coordinates sales efforts with sales management, accounting, logistics
professionally to customer complaints & queries • Diligent reporting as required by line manager • To efficiently
professionally to customer complaints & queries • Diligent reporting as required by line manager • To efficiently
Investigate client complaints and prepare reports accordingly. Prepare and manage business development
potential user complaint areas