management. Drafting responses to FAIS Ombud complaints. Advice management on the company's compliance with laws
management. Drafting responses to FAIS Ombud complaints. Advice management on the company's compliance with laws
customers. Report customer compliments and complaints to management. Attend to all customer stock queries
customers. Report customer compliments and complaints to management. Attend to all customer stock queries
and Complaints Coordinating Tender Responses Drafting of Newsflashes and Newsletters Audit Management Planning
Qualifications and Experience Required:
Handle client complaints and enquiries Take responsibility for administration and management of the FICA
customer problems and complaints. Coordinates sales efforts with sales management, accounting, logistics
customer problems and complaints. Coordinates sales efforts with sales management, accounting, logistics
professionally to customer complaints & queries • Diligent reporting as required by line manager • To efficiently