Contact Call Centre Agents Jobs in Midrand, Gauteng

Team Leader Contact Centre Midrand

 Amasiko Group

South Africa

To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development Coach and qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management

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Service Desk Agent Midrand

 Advanced Projects & People

Midrand

The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr

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Servicenow Developer - Reporting / Ai Exp 2724

Midrand

Generative AI, Scripting in ServiceNow, Virtual Agent)

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Operations Specialist Midrand

 Talentcru

South Africa

Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested and on boarding initiatives with customer contact centres Identify potential service improvement tools

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Digital Operations Specialist

Midrand

 Negotiable

ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix platforms as well as call centres and CEO’s Office.

Technical Administrator

Midrand

 Monthly

not yet accepted

Technical Call Centre & General Admin:
Receive breakdown breakdown reports from customer and log the call with the relevant regional team
Immediately create

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It Operations Co-ordinator (advanced)

Midrand

Software migration and agent distribution
- Attendance in rolling on-call duty 24/7
- Investigating

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It Operations Co-ordinator (advanced)

Midrand

Software migration and agent distribution
- Attendance in rolling on-call duty 24h/7
- Investigating

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It Operations Coordinator Midrand

 Liyema Consulting

Midrand

- Software migration and agent distribution - Attendance in rolling on-call duty 24h/7 - Investigating

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Developer Expert Midrand

 Liyema Consulting

Midrand

Generative AI, Scripting in ServiceNow, Virtual Agent) - Alternatively, sound JavaScript development experience deploy solutions using agile methodologies - No on-call duty required at this point

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