application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements Working knowledge of Banking
qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based at communication to clients, delivering high level of call centre service and telephone etiquette • Record all client Finance/Accounting/Business Administration preferred REQUIRED EXPERIENCE > 1 YEAR RELEVANT WORKING EXPERIENCE
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre on the rotational roster REQUIREMENTS Matric essential 12 months Contact Centre and / or Client Services Services experience Contact Centre qualification (Advantageous) Must be willing to work rotational shifts (including
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
motivated individuals who are target driven. Minimum Requirements: Matric. Call Center or Telesales work experience experience minimum of 1 to 3 years. Requirements: Strong communication, both written and verbal Great active
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre on the rotational roster REQUIREMENTS Matric essential 12 months Contact Centre and / or Client Services Services experience Contact Centre qualification (Advantageous) Must be willing to work rotational shifts (including
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts individual and organizational performance. Minimum requirements: Competent in MS Office products. 2 – 3 years’ years’ training experience within the contact centre environment. Advantageous: Train the trainer course employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that operational requirements. Arranges and coordinates external training interventions as required. Presents
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development Coach and data analysis to team and management Minimum Requirements: Education: National Diploma in Business Studies qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre individual and organizational performance. Minimum requirements: Competent in MS Office products. 2 – 3 years’ years’ training experience within the contact centre environment. Advantageous: Train the trainer course employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that operational requirements. Arranges and coordinates external training interventions as required. Presents