ty to work with little supervision
EDUCATION
your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications your knowledge, investigative and problem solving support skills. 5.To keep customers regularly updated through held 11.To maintain an up-to-date knowledge of supported applications and developments 12.To take an active
and error clearing which will reduce SSA's support department's burden.
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
/>3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
Operations Manager, you will play a crucial role in supporting our Chief Operating Officers in delivering efficient and allocation to priority projects Finance: Cost centre management Budget allocation and monitoring of
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