Contact Centre Manager Customer Services Jobs in Sandton, Gauteng
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- Robert Walters (11)
- Brown's The Diamond Store (10)
Contact Centre Advisor Sandton
The Individual Touch
South Africa
To provide an exceptional and professional customer service experience including to perform to the best reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
share this job on whatsappContact Centre Advisor Market Related
The Individual TouchSouth Africa
To provide an exceptional and professional customer service experience including to perform to the best reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Customer Service Advisor
Brown's The Diamond StoreSandton
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by 2 years experience in a client services and relationship management role. Excellent verbal and written
Graduate Customer Service Sandton
Prime South AfricaSandton
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i
Customer Service Advisor Sandton
Brown's The Diamond StoreSandton
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by 2 years experience in a client services and relationship management role. Excellent verbal and written
Call Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance in managing contact centres Proven ability to work independently and efficiently manage a contact centre centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Graduate Call Center Digital Customer Service Representative
Afrizan People Intelligence LtdSandown
Digital Customer Service Representatives. In this role, you will provide excellent customer support through comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with with team members to resolve complex customer issues. Adhere to company policies and procedures while delivering
Call Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 the services of a target driven Loans Call Centre Manager to manage and develop the call centre into will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Service Manager Sandton
Css Labour Pty LtdSandton
R40 000.00 to R50 000.00 Visit customer sites and inspect machines; Managing technicians; To manage contract costs; Discuss contract quote customers; Manage and inspect technicians' vans for stock; To lead the contracts service team; experience in a forklift environment; 4 years management experience.
Manager Services Wynberg, Sandton
Call The ConsultantSouth Africa
As a graduate project manager, your role spans a wide range of responsibilities aimed at enhancing organizational efficiency and customer satisfaction. You will oversee Customer Relationship Management (CRM), ensuring strategic goals Play a vital role in integrating customer-centric strategies with operational efficiencies attitude Excellent communication skills Project management Very strong organizational skills
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