be able to present benefits/opportunities of the sales or service in an effective manner.
EDUCATION
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency in managing contact centres Proven ability to work independently and efficiently manage a contact centre centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
a BPO that provides a variety of customer care, sales, claims, administration and office-based services numerous different industries. Our company is owner-managed which ensures that we source only the highest quality experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary:
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial reports to regulatory authorities and senior management. Requirements: Related Degree or IISA Licentiate/Associate or Auditing Degree (preferred) NQF7 Compliance Management Certificate (Advantageous) Minimum 3 - 5 years in Business Processes environment, e.g. claims, sales, and distributions Knowledge on FAIS, FICA, long
the services of an efficient and proactive Sales Manager to join our team in a fast paced and energetic lead the sales processes and sales team to achieve and exceed sales targets. As the Sales Manager you will will need to support the sales team by setting targets, leading and mentoring the team and build successful to 10 years sales experience Minimum 3 years sales management Successful Sales management track record record Strong management experience in driving sales consultants Armed response knowledge essential Alarm
the services of an efficient and proactive Sales Manager to join our team in a fast paced and energetic lead the sales processes and sales team to achieve and exceed sales targets. As the Sales Manager you will will need to support the sales team by setting targets, leading and mentoring the team and build successful to 10 years sales experience Minimum 3 years sales management Successful Sales management track record record Strong management experience in driving sales consultants Armed response knowledge essential Alarm
services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction Assist, supervise work with the Sales Team in the abscense of the Sales Manager
Key Results daily, weekly and monthly targets
Basic sales related administration
Deliver superior member
Grade 12 or equivalent
Min 2 years sales experience (previous experience in Health &
services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction Assist, supervise work with the Sales Team in the abscense of the Sales Manager
Key Results daily, weekly and monthly targets
Basic sales related administration
Deliver superior member
Grade 12 or equivalent
Min 2 years sales experience (previous experience in Health &
Business management or Marketing