A Queries Coordinator is responsible for investigating claims and analyzing supporting documents to resolve · Daily managing and monitoring of Queries, investigate and resolve · Responsible for monthly meetings highlight ATM's with high queries System Capturing · Investigate and resolve all card holder queries · Identifying Identifying issues and escalate to be investigated · Attending to any escalation of Ombudsman queries E-Mail are resolved and reconciled on a daily basis · Investigate and escalate any unreconciled items · Matric
years in security industry No criminal record Willing to undergo criminal checks regularly Must be physically
and co-marketing opportunities. Negotiates and Investigates existing marketing and business practices and the region's sales development needs through investigations, viability studies and liaison with local authorities
succeed.
screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may
screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may
Acquiring statements for account verification, investigating failed deposits/ withdrawals. Responsible for
Acquiring statements for account verification, investigating failed deposits/ withdrawals. Responsible for
of line situations found during audits and investigations ● Preparing draft reports and obtaining written
trucks warranties and maintenance issues. · Investigations on incidents · Drafting staff schedules, Capturing