Observatory
environment
6 months experience in outbound call centre (Advantageous)Target DrivenPositive
resolve and process high volume customer enquiries delivering customer value at first point of contactIdentify
contactIdentify and understand customer needs in order to provide a consistently high quality ser
ely promote the companys products and enhance customer experience and loyaltyProvide accurate
organization and provide a reliable and trustworthy customer serviceEscalate any queries, complaints
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Cape Town City Centre
22000 Monthly
client
Ensure customer service is provided at a high standardEnsure that all customers can communicate
for service by always putting customers firstMake sure the customer is at the heart of every c
contact for all customer queries; take ownership for the investigation and resolution of customer queries and
time-line logisticsProvide outstanding customer service across telephone, social media, webchat
and maintain customer records ensuring that any agreed actions are logged and that customers are kept regularly
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Johannesburg
well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience
years experience in similar role
Proven customer support experience or experience as a Client Service
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Durban
Commission only
i>Daily tasks will involve calling potential customers via outbound calls.
Guiding clients towards
purchase with your persuasive charm.Cold Calling.
Experience and Qualificat
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Sandton
Market related
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate
and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
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Johannesburg
Monthly
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and
and dedicated individual with excellent customer service, organizational, sales and communication skills
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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Johannesburg
R20K CTC
Randburg
14000 Monthly
in a Call Centre department
Ability to lead team membersExperience doing customer satisfaction
satisfaction calls and handling customer complaintsExperience in financial services will be an
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Johannesburg
Monthly
5 Years management experience in a Call Centre environment.Computer Literacy (MS Office
& complaints handling.Knowledge of Call Centre Management systems.Very good writing
relationship with each individual who is part of the call centre structure.Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.Conduct monthly performance
Disciplinary Enquiries. CUSTOMER LIAISON MANAGEMENT:
Johannesburg
Salary: R10,000.00 - R15,000.00 per month + incentive bonus monthly
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
role
Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
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