regards to any complains Address all major customer complaints. Manage team performance and conduct. Ensuring
customer satisfaction and prevent customer complaints. Management of shared mailbox as per company standards
policies etc.).
Customer complaints management
Manage the customer all customer queries and complaints across all communication and sales channels.
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple channels working within the requirements of data protection legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any custo
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple channels working within the requirements of data protection legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any custo
Expedite the resolution of customer problems and complaints Supply management with oral and written reports
Expedite the resolution of customer problems and complaints Supply management with oral and written reports
processes and practices such as RTM, Customer Complaints, Document Management, Reporting Systems
Skills:
audits, manage customer complaints and batch release when required. Responsibilities: •Manage the Annual