existing clients to sell and cross sell Solve customer complaints within 24hrs Achieve agreed upon sales targets departments Supply management with reports on customer complaints/compliments, stock on hand, query reports
existing clients to sell and cross sell Solve customer complaints within 24hrs Achieve agreed upon sales targets departments Supply management with reports on customer complaints/compliments, stock on hand, query reports
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. The position includes travel between counts Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards within standard operating procedures Ensure all complaints and queries are resolved within SLA's e.g., logistics
fostering relationships between the business and the customer (both internal and external). Efficient, effective English (read/ write/ speak) Proficient in Microsoft Office (Excel, Word, Outlook) Prior knowledge of sales similar role in dealing with products and direct customer interface Reasons for inherent requirements: The will be required to effectively communicate with customers through verbal and written channels, including email Proficiency in English, Excel, and Microsoft Office is essential for this role The ability to accurately
fostering relationships between the business and the customer (both internal and external). Efficient, effective English (read/ write/ speak) Proficient in Microsoft Office (Excel, Word, Outlook) Prior knowledge of sales similar role in dealing with products and direct customer interface Reasons for inherent requirements: The will be required to effectively communicate with customers through verbal and written channels, including email Proficiency in English, Excel, and Microsoft Office is essential for this role The ability to accurately
fostering relationships between the business and the customer (both internal and external). Efficient, effective Reception and in dealing with products and direct customer interface. Inherent requirements: Matric (Grade write/ speak) and English Proficient in Microsoft Office (Excel, Word, Outlook) Prior knowledge of internal will be required to effectively communicate with customers through verbal and written channels, including including email Proficiency in Afrikaans and Microsoft Office is essential for this role The ability to accurately
fostering relationships between the business and the customer (both internal and external). Efficient, effective Reception and in dealing with products and direct customer interface. Inherent requirements: Matric (Grade write/ speak) and English Proficient in Microsoft Office (Excel, Word, Outlook) Prior knowledge of internal will be required to effectively communicate with customers through verbal and written channels, including including email Proficiency in Afrikaans and Microsoft Office is essential for this role The ability to accurately
efficient •Handle and resolve Staff and Client Complaints •Carry out duties and tasks as per the Command
efficient •Handle and resolve Staff and Client Complaints •Carry out duties and tasks as per the Command
haulage to meet KPI