Customer Experience Call Centre Agent Jobs in North Johannesburg
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Ppra Call Centre Agent
Sandton
Negotiable Position:
The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Listening attentively to customer queries.
- Responding to customer queries accurately.
- Ensure
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
share this job on whatsappCall Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Head Of Customer Experience Sandton
Sales FraternitySandton
R40,000.00 – R70,000.00 savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
Customer Experience Executive Sandton
DigicarsSandton
South Africa, providing our customers with a digitally immersive sales experience online and in real time memorable experiences for anyone. Everything we do is thus built on creating a magical experience for every brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their operations to set up for delivery, or just have experience in fast paced working environments who is a Go-Getter This role brings the customer engagement to life and requires strong customer interfacing ablities coupled
Contact Centre Agent : Payjoy
Bryanston
Negotiable style="text-align:center">Customer Service Agents
Based JOB:
Process customer service and technical service enquiries through inbound calls and provide end-to-end :
- Must be able to communicate with customers professionally and articulately.
Must manner.
Identify and respond to the customer needs from all demographics, delivering a high high quality, professional service to these customers.
Exercise appropriate soft skills when
Customer Experience Executive Market Related
DigicarsSandton
South Africa, providing our customers with a digitally immersive sales experience online and in real time memorable experiences for anyone. Everything we do is thus built on creating a magical experience for every brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their operations to set up for delivery, or just have experience in fast paced working environments who is a Go-Getter This role brings the customer engagement to life and requires strong customer interfacing ablities coupled
Head Of Customer Experience (sandton) R40,000.00 – R70,000.00
Sales FraternitySandton
R40,000.00 – R70,000.00 savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
Call Center Lead Conversion Agent Market Related
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector English speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector English speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of
E-commerce Experience Specialist
Midrand
Monthly />
- Collaborate on developing e-commerce customer experience and operational plan to support business lyse data and performance of e-commerce customer experience to draw performance insights, identify gaps ine customer journey mapping and orchestration & improvement
- Manage online customer experience
experience optimising for sales and customer sentiment, including:
- Process & journey mapping
- Surveying mapping
- Surveying a subset of customers to understand satisfaction levels
- Manage all
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