Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type company, dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause ensure quality standards; Create and update customer experience reports; Analyze data to identify areas for
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity currently recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing all stock in SAP each day Managing agents and ensuring all customer queries are resolved within the given Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual available, and quick customer service standards while executing and assigning customer service tasks daily
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity currently recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing all stock in SAP each day Managing agents and ensuring all customer queries are resolved within the given Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual available, and quick customer service standards while executing and assigning customer service tasks daily
Sales Consultant Organising and Controlling Customer Base Analyse Reports Work within Framework of budget budget turnover and gross profit Maintaing Customer Services Selling Goods And Services Expand and Grow Portfolio Identifying needs and establishing customer profiles Log calls according to standards Complete new business business and lost business reports 3-5 years Sales Experience Proven Track Record Relevant Sales and Marketing
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Africa and Rwanda. Design R&D Projects and experiments. Design skills development courses and coordinate ensuring the smooth and efficient execution of experiments, tests, and analyses. Maintain and enforce laboratory Chemical Engineering or related disciplines). Proven experience in mentoring and supervising students or coordination of training. Industry or commercial laboratory experience is highly preferred. Strong understanding of
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Africa and Rwanda. Design R&D Projects and experiments. Design skills development courses and coordinate ensuring the smooth and efficient execution of experiments, tests, and analyses. Maintain and enforce laboratory Chemical Engineering or related disciplines). Proven experience in mentoring and supervising students or coordination of training. Industry or commercial laboratory experience is highly preferred. Strong understanding of
ideal candidate will have a clean driving record, experience driving in a professional capacity, and knowledge may be required to assist with answering incoming calls as and when required Keep in contact with the office able to work after hours as and when required Be on call 24 hours a day and available on short notice General qualification) Experience, Knowledge & Requirements: 5 years professional driving experience, preferably setting Demonstrable experience within a similar role - Ideally previous experience of driving within a
ideal candidate will have a clean driving record, experience driving in a professional capacity, and knowledge may be required to assist with answering incoming calls as and when required Keep in contact with the office able to work after hours as and when required Be on call 24 hours a day and available on short notice General qualification) Experience, Knowledge & Requirements: 5 years professional driving experience, preferably setting Demonstrable experience within a similar role - Ideally previous experience of driving within a
our Client: Our client, a global leader in customer experience solutions, is committed to delivering exceptional of the world's most respected brands, enhancing customer interactions and driving business success. Join where integrity, teamwork, and a passion for customer satisfaction are highly valued. About the Role: client is seeking a motivated Trainer with BPO experience to inspire and develop their team. This role a crucial part in ensuring superior customer service experiences. Ideal candidates excel in interpersonal
field preferred.