Customer Interaction Centre Jobs in North Johannesburg
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
share this job on whatsappContact Centre Agent : Payjoy
Bryanston
Negotiable
Customer Service Agents
Based
OVERALL PURPOSE OF JOB:
Process customer service and technical service enquiries through :
- Must be able to communicate with customers professionally and articulately.
Must manner.
Identify and respond to the customer needs from all demographics, delivering a high high quality, professional service to these customers.
Exercise appropriate soft skills when
Centre Compliance Specialist
Network FinanceNorth Johannesburg
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
Ppra Call Centre Agent
Sandton
Negotiable Position:
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
Conference Customer Liaison Specialist
Sandton
imum 3 years experience in administration and customer service
Conference Customer Liaison Specialist
Time PersonnelSandton
Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking
Customer Service Advisor
Brown's The Diamond StoreSandton
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for Responsibilities Build the bond between our brand and our customer, by answering queries, providing exemplary service adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
Head Of Customer Experience Sandton
Sales FraternitySandton
R40,000.00 – R70,000.00 savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
Customer Liaison / Internal Sales
Time PersonnelMidrand
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
Customer Liaison Midrand
Time PersonnelMidrand
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
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