and can manage a busy front desk assisting with customer enquiries while supporting their diverse team experience in a customer liaison / administrative role Excellent client service skills with a “customer comes first” 17:00 Monday – Friday DUTIES Greet and assist customers with a warm and professional demeanour. Manage and concerns promptly and effectively. Maintain customer confidentiality and ensure compliance with POPIA
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is urgently looking for a dynamic Customer Support Representative to join their innovative team. This Responsibilities: Provide sales and customer support to existing and potential customers. Achieve sales revenue and services to existing and potential customers. Ensure that customers are always well informed. Apply pricing demonstrations and /or training sessions as required by customers. Support financial management by assisting in Maintain and promote good internal and external customer relationships. Lower individual operating costs
TENANT LIAISON OFFICER / CAPE TOWN - responsible for managing a portfolio of 700
management
• 2-3 years property management and tenant liaison experience
• 2 years administration experience
weekly, identify tenants in arrears, attorney liaison for collection
Tenant relationships – Establish (Advanced)
Conflict Management (Advanced)
Customer Service
Relationship Management (Advanc
management
grooming and very well spoken to be the front face representing their leading organisation. REQUIREMENTS Matric
REQUIREMENTS
experience having worked in a customer services role calling on existing customers is essential.
a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong