ow up on all queries and provide feedback to customers
organisation based in Cape Town is looking for a Customer Service Clerk Qualifications: Matric (Grade12) PC Skills Follow up on all queries and provide feedback to customers Answer all incoming calls professionally Direct
Technology Solutions, is looking for an Internal Sales Clerk to join their team in Brackenfell. Responsibilities
exciting opportunity for an experienced Industrial Relations Officer to join our client's Human Resources team team. To provide a dedicated Industrial Relations advisory service to management, supervisors, and employees implement applicable Human Resources/Industrial Relations practices, by identifying risks and helping with for managing and maintaining positive employee relations within the company. Management of all complaints and resolving complex or critical industrial relations issues in a timely and effective manner. Ability
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organisation based in Cape Town is looking for a Customer Service Clerk Qualifications: Matric (Grade12) PC Skills Follow up on all queries and provide feedback to customers Answer all incoming calls professionally Direct
a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include enquiries, changes or updates to customer accounts and product-related questions. In addition to these conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately