Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure required paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales. Advanced understanding
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve resolve customer complaints • Maintain customer records and enter data into computer • Calling customers about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
management services to clients, working closely with product competency centres and field service team, handle internal and external communication. On receipt of customer purchase order, process order confirmation of commercial terms to the customer Place purchase order with product competency centre Confirm purchase order with confirmed delivery date to customer Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction Monitors and resolves order issues
in Africa. We pride ourselves on superior customer service, exceptional quality, and our advanced systems fulfilment process, or even launching new products and services, NSS is a place to learn and grow. Work closely traveling, meeting with existing and potential customers to build long term relationships and grow NSS's relationships with key accounts and new customers, focusing on meeting customer needs to expand the business. Oversee Conduct market research to identify potential customers outside of South Africa. Document and follow up
in Africa. We pride ourselves on superior customer service, exceptional quality, and our advanced systems fulfilment process, or even launching new products and services, NSS is a place to learn and grow. Work closely traveling, meeting with existing and potential customers to build long term relationships and grow NSS's relationships with key accounts and new customers, focusing on meeting customer needs to expand the business. Oversee Conduct market research to identify potential customers outside of South Africa. Document and follow up
Transactions
teamwork are expected of this individual. This inbound Team Leader is expected to enforce company polocies think and react on his feet. Passionate about customer service & improvement of operations. Main Responsibilities throughout the shift. Assist in investigating customer complaints and help to resolve quality issues
material warehouse. Ensure Customer service is maintained and enhanced as per service charter. Control of dispatch works instructions. Ensure that high degree of customer service is maintained, through speed, accuracy and correct inventory levels in the plant. Assist with Customer Claims To create an efficient working environment Using SAP or other WMS and MS Office. This role calls for a person with attention to detail skills, good independence exercised in carrying out these duties. Customer service should be done on the highest level of commitment
material warehouse. Ensure Customer service is maintained and enhanced as per service charter. Control of dispatch works instructions. Ensure that high degree of customer service is maintained, through speed, accuracy and correct inventory levels in the plant. Assist with Customer Claims To create an efficient working environment Using SAP or other WMS and MS Office. This role calls for a person with attention to detail skills, good independence exercised in carrying out these duties. Customer service should be done on the highest level of commitment
Job Responsibilities General Weekly planning of inbound container stock in order to create bin locations