limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work Provide administration, cash handling and customer service duties; Recording and registering of all documents
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business business and operations in order to maximize customer and employee satisfaction, as well as business performance profitable growth of Scania. The Service Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees and customer relationships. ▪ Workshop management the workshop and service staff and Services Salesman personnel. ▪ Workshop customer relations – Develop
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office solutions; identify, interpret, validate, and document customer requirements Facilitate workshops to collect business product modifications to satisfy clients' needs Design, customize, configure and testing of SD Identify gaps and work around solutions Document functional designs, test cases and results Work self-directed and well as in support projects. Minimum of 7 years designing and configuring SD modules. Must be able to read
Scania Parts within a designated site. This is achieved by focusing on customer contact, building relationships promotion and selling Scania Parts within the designated dealer. Competencies – these will be tested in shortlisted: Sales technique Customer Relationship Management SCANIA Product and Services Knowledge Negotiation responsibilities: Liaise with customers Serve workshop and counter customers with minimal waiting time Responsible counter wholesale and retail customers Providing correct parts sales, for customers Promote parts sales by
solutions and the complex needs of their enterprise customers. The ideal candidate will be a technical expert a strong background in pre-sales, capable of designing and proposing innovative solutions that address ICT solutions, working closely with sales teams, service delivery units, and technology partners. Your expertise analyzing customer requirements Recommend fit-for-purpose solutions Assist Sales, Service Delivery, OEM other Presales consultants with the development of customer proposals, quotations, and presentations Provide
Our client requires the services of a Software Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office ready business applications (24/7) Liaise with customer, team members and external vendors Deploy applications networks Continuous Integration, Continuous Delivery (design, configuration and operation) Infrastructure as Experience with: Web Services Design & Deployment REST GIT Experience with Design / Architecture Patterns Experience with Machine Learning Experience with Design and Evaluation of Efficient Algorithms (Complexity
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office ready business applications (24/7) Liaise with customer, team members and external vendors Deploy applications networks. Continuous Integration, Continuous Delivery (design, configuration, and operation) Infrastructure as Experience with: Web Services Design & Deployment REST GIT Experience with Design / Architecture Patterns Experience with Machine Learning Experience with Design and Evaluation of Efficient Algorithms (Complexity