to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Job Description:
Respond to service requests and incidents reported via telephone, incidents and service requests in the ticketing system.
Follow up with customers to ensure issues are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools.
Must
Our client are recruiting for 20 Customer Service Agents. Requirements: Must be dynamic, confident, very Basic Salary: Market related. The post Customer Service Agents appeared first on freerecruit.co.za .
Customer Service Agents in Pretoria As a Customer Service Agent for our, you’ll support clients with closely to their needs and offering excellent customer service. Your compensation Basic salary R8500 monthly growth. Prerequisites High school diploma Customer service experience Promote the values of partnership Eagerness to develop your skills The post Customer service Agents appeared first on freerecruit.co.za .
upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
and providing exceptional service. Job Description : Provide quality service to English-speaking clients environment Desired Skills: Experience in customer service or the service industry Detail-oriented, organized
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
At least 2 years of customer facing sales experience
Excellent planning
and providing exceptional service. Job Description : Provide quality service to English-speaking clients environment Desired Skills: Experience in customer service or the service industry Detail-oriented, organized
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful will be responsible for providing exceptional customer service and first-line technical support to clients technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, all incidents and service requests in the ticketing system. Follow up with customers to ensure issues
To service internal and external customers with superior customer care, service excellence and administrative responses to high volume multi tasked contacts with customers, not limited to email interactions, social media walk-in escalations. Support Desk Services: Assist and resolve customer enquiries and/or complaints and accurate solutions to incoming customer or client enquiries by providing customer and product support as per proactive handling of customer enquiries to resolve client requests, ensure customer satisfaction and prevent