Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type company, dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause ensure quality standards; Create and update customer experience reports; Analyze data to identify areas for
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Garden Route that seeks the expertise of a Customer Experience Manager Minimum Requirements: Bachelor's or a related field 5 years minimum experience in Customer Experience or a related role preferably in an track record of implementing successful customer experience strategies Strong analytical skills with team Proficiency in CRM Software and other Customer Service Tools Must be able to provide pay slips on Competitive Salary Package, negotiable based on experience (Only suitable candidates will be shortlisted
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST To provide positive experience by being helpful and senseticve to othe Customers needs Deal with client escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Tertiary advantageous Experience ( 6 months) in Inbound / Outbound customer service contact centre role
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service is to play a pivotal role in enhancing member experience by acting as mentors and coaches to support and Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related field Knowledge of Goal-oriented with a focus on achieving targets Service Delivery and Member satisfaction should be your
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service companies customers are met in a friendly, accurate and courteous manner. Skills and experience Sound level communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and a timely manner. Deliver highly positive service experiences consistent with our key performance metrics
Customer Service, Receptionist, Century City, Cape Town. Company Name: Live Wire. Experienced (min 5 5 years) Customer Service / Receptionist & QuickBooks Online invoicing Position for. Must be Bilingual organized to maintain high standards of customer service and manage 4 service teams. Hours: 7.30 am to 4.30 pm Please do not apply if you do not have QuickBooks experience. An Important Announcement from (jobscoin.com)
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability Basic: R 4000 – R 6 500 per month The post Customer Service – Retail appeared first on freerecruit.co
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi