ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with and drink orders and relay them to the kitchen staff promptly.
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with and drink orders and relay them to the kitchen staff promptly. Serve food and beverages to guests in tables. Assist in preparing the dining area for service, including polishing glassware and silverware. accurately. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products Experience and Requirements: Previous experience as a waiter or in a customer service role, preferably
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with and drink orders and relay them to the kitchen staff promptly. Serve food and beverages to guests in tables. Assist in preparing the dining area for service, including polishing glassware and silverware. accurately. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products Experience and Requirements: Previous experience as a waiter or in a customer service role, preferably
and provide information about hotel resources. Requirements: Minimum 2-3 years of experience in similar efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all agent checks, if required at property. Be able to perform all duties of Guest Services Agent and assist multi-task, must have experience handling customer service issues and be a team player
and provide information about hotel resources. Requirements: Minimum 2-3 years of experience in similar efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all agent checks, if required at property. Be able to perform all duties of Guest Services Agent and assist multi-task, must have experience handling customer service issues and be a team player
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback Leadership: Lead and motivate a diverse team of hotel staff, fostering a positive work environment. Provide development opportunities for team members. Ensure all staff adhere to company policies and procedures, maintaining the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback Leadership: Lead and motivate a diverse team of hotel staff, fostering a positive work environment. Provide development opportunities for team members. Ensure all staff adhere to company policies and procedures, maintaining the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
coordinate the daily activities of the housekeeping staff. Assign tasks and ensure efficient completion of requests and concerns related to housekeeping services. Coordinate with front desk and other departments performance evaluations and provide feedback to staff on a regular basis. Health and Safety Compliance: detail and commitment to delivering exceptional service. Education and Certification: Matric Additional Additional Requirements: Flexibility to work evenings, weekends, and holidays as required. Ability to
coordinate the daily activities of the housekeeping staff.