Johannesburg has a permanent opportunity for a Designated Agent in Johannesburg PRIMARY PURPOSE To monitor and enforce referred and have been followed up in line with the customer centricity communications plan of the Council on establishment compliance and submit to Chief Agent for review Prepare inspection report from IT System comply prepare a case file and submit to the Chief Agent Monitor arbitration process and present testimony reports on inspections conducted and submit to Chief Agent on a weekly basis Provide advice and information
As a car rental agent you will play a crucial role in the customer service and sales operations of our responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
JOB: Service Desk Engineers provide IT end-user support on various components of an IT environment, including but not limited to, hardware support, software support and network support. Being the first point of contact exceptional service to internal and external customers. Respond to customers within SLA. Capture all details as resolutions in a timely fashion. Provide support to clients on all supported applications. Provide regular updates time entries. Provide guidance and training to customer personnel, empowering the users to help themselves
strategic decision-making Prepare batches and provide support to clients in batch processing, ensuring accuracy procedures Matching of hours for clients, liaising with support teams for data export queries to guarantee precision
We are seeking a skilled and experienced IT Support Technician to join our team on a contractual basis basis for a duration of 6 months . The IT Support Technician will be responsible for maintaining and managing troubleshooting technical issues, and providing support to end-users. The ideal candidate will have a strong and communication skills Technical Support: Provide technical support to end-users, resolving hardware
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager you team of technical support engineers, and ensuring the highest level of customer support. Manage and lead team of technical support engineers Ensure the team provides timely and effective support to clients Develop Develop and implement support strategies and processes to optimize customer satisfaction Collaborate with departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
return on investment (ROI). How you'll role As a Customer Success Manager, your role encompasses account
Johannesburg has a permanent opportunity for a Designated Agent in Johannesburg PRIMARY PURPOSE To monitor and enforce referred and have been followed up in line with the customer centricity communications plan of the Council on establishment compliance and submit to Chief Agent for review Prepare inspection report from IT System comply prepare a case file and submit to the Chief Agent Monitor arbitration process and present testimony reports on inspections conducted and submit to Chief Agent on a weekly basis Provide advice and information
dirt, grime, and stains using appropriate cleaning agents. Applying wax or sealants to protect the vehicle’s ensuring the interior is spotless. Customer Service: Greeting customers and discussing their car wash preferences services and packages. Handling payments and ensuring customer satisfaction. Maintenance: Performing routine safety guidelines and procedures. Using cleaning agents and equipment properly to avoid damage to vehicles Good customer service skills are also essential for ensuring a positive experience for customers. Salary
leads to Sales agents. Utilize sales trackers to identify strengths and weaknesses of agents, providing the the required support to help them achieve targets. Provide regular feedback to the Sales Manager on team knowledge across the team to handle and resolve customer queries effectively. Maintain accurate employee to. Ensure product knowledge is 100% to assist agents with any queries. System experts for problem resolution