Customer Service Agents
Based JOB:
Process customer service and technical service enquiries through inbound calls and provide end-to-end :
severity of the incident and appropriately set customer expectations. To gather information, interpret investigative and problem solving support skills. To keep customers regularly updated through their incident with our Development teams, defining and testing custom solutions to reported issues. To undertake such post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be incoming customer incidents and requests. The team provides support to our global customer base covering ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications come into play as soon as they client get more customers Loads of growth potential 1.To ensure all incoming severity of the incident and appropriately set customer expectations. 4.To gather information, interpret
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio SAP HR HCM (Human Capital Management) Technical Consultant at IT Shared Services Division in Bryanston and to work closely with the HCM Functional Consultants to deliver, maintain, troubleshoot, and enhance workflow and ABAP. Line Manager : HCM Systems Support Manager Number of Direct Reports : None Job Specification: Specification: Key Performance Areas: Assist functional consultants with documenting the technical design of change
and error clearing which will reduce SSA's support department's burden.
As an Estate Consultant, you are the human element in the Estate Administration process. This means that effectively with teams by sharing knowledge and supporting team members. Manage diary and time management closely with Estate Practitioners and provide support when necessary. Be able to identify issues early
outbound calls to generate interest, presenting life insurance options clearly, identifying customer needs Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
outbound calls to generate interest, presenting life insurance options clearly, identifying customer needs Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
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