Customer Support Consultant Call Centre Jobs in Sandton, Gauteng
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
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FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable Position:
The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Listening attentively to customer queries.
- Responding to customer queries accurately.
- Ensure
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Call Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial and personal conduct) Monitor calls to ensure that dialogue with customers meets the required standard
Customer Support Sandton
Alec Cameron & Associates Recruitment SolutionsSandton
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily with Sales Manager as required. Reviewing weekly call-off report in conjunction with Sales Manager to Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing
Graduate Call Center Digital Customer Service Representative
Afrizan People Intelligence LtdSandown
motivated graduates to join our team as Call Center Digital Customer Service Representatives. In this role role, you will provide excellent customer support through digital channels such as email, chat, and social comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with
Ac12094 Customer Support - Sandton Market-related
Alec Cameron & Associates Recruitment SolutionsSandton
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily with Sales Manager as required. Reviewing weekly call-off report in conjunction with Sales Manager to Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing
Loans Call Centre Manager 30 000.00 - R35 000.00
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial and personal conduct) Monitor calls to ensure that dialogue with customers meets the required standard
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
To provide an exceptional and professional customer service experience including to perform to the best assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
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