JOB: Service Desk Engineers provide IT end-user support on various components of an IT environment, including but not limited to, hardware support, software support and network support. Being the first point of contact exceptional service to internal and external customers. Respond to customers within SLA. Capture all details as resolutions in a timely fashion. Provide support to clients on all supported applications. Provide regular updates time entries. Provide guidance and training to customer personnel, empowering the users to help themselves
strategic decision-making Prepare batches and provide support to clients in batch processing, ensuring accuracy procedures Matching of hours for clients, liaising with support teams for data export queries to guarantee precision
We are seeking a skilled and experienced IT Support Technician to join our team on a contractual basis basis for a duration of 6 months . The IT Support Technician will be responsible for maintaining and managing troubleshooting technical issues, and providing support to end-users. The ideal candidate will have a strong and communication skills Technical Support: Provide technical support to end-users, resolving hardware
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager you team of technical support engineers, and ensuring the highest level of customer support. Manage and lead team of technical support engineers Ensure the team provides timely and effective support to clients Develop Develop and implement support strategies and processes to optimize customer satisfaction Collaborate with departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
their time and require a reliable lead generation partner that delivers results and generates a great return return on investment (ROI). How you'll role As a Customer Success Manager, your role encompasses account
The Junior Product Manager - Antennas will support the Product Management team by conducting market research role involves gathering and analyzing data to support strategic decision-making, developing marketing marketing materials, and providing technical support and training. The ideal candidate will be a detail-oriented materials in collaboration with the marketing team. Support the marketing of new and updated products to internal social media platforms. Product Training & Support Provide product overview training to internal sales
progressive journey to, not only supply our business partners, but also increase our business partnerships, various end user affordability needs. Our loyal customer base is large therefore you will always be kept busy. If you are engaging, great at speaking to customers, and are keen to learn, you can really excel here been with us for a long time so you can expect a supportive, friendly, engaging atmosphere. We are successful commission. If you're excellent at listening, asking customers questions to establish their needs, identifying
progressive journey to, not only supply our business partners, but also increase our business partnerships, various end user affordability needs. Our loyal customer base is large therefore you will always be kept busy. If you are engaging, great at speaking to customers, and are keen to learn, you can really excel here been with us for a long time so you can expect a supportive, friendly, engaging atmosphere. We are successful commission. If you're excellent at listening, asking customers questions to establish their needs, identifying
global award winner in the BPO industry, has partnered with an industry leading Retail Group in South To deliver service excellence through efficient customer service, point of sale (POS) operational activities merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction satisfaction. To deliver superior customer service by acting as a brand ambassador, being visible and offering
include impact assessment and reporting, enterprise support services, training and capacity building, and sustainability corporations, investors, and development partners are all supported by us. Our primary objective is to enhance arise, we will rely on this network to provide customized solutions, giving registered consultants priority consultant 7. Transaction advisor 8. Enterprise support expert 9. Communication expert 10. Climate change