Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
printer support to users. Monitor and report on status of environmental controls in the data centre. Assist account queries on the AS/400. Help desk tasks (user support). Ensure the physical security of the computer partners. Diligence and ability to accurately input data. Ability to work as part of a team or independently
to achieve goals, deadlines, and sales targets Support system use and process optimization Drive profitability participate in disciplinary procedures Develop and support staff, ensuring proper onboarding Develop a system manage remote consultants Sales Cultivate excellent agent, supplier & guest relationships Guide the team
Mandarin are essential. Face to Face Visits: Develop a call cycle plan for visiting clients. Make travel arrangements Visit all assigned clients within the specified call cycle period. Build strong relationships with clients Statistical Analysis: Analyze client processing data to identify areas of improvement and growth. Present queries and issues with the company's second-line support function. Keep clients informed of the progress they are resolved. Administration: Maintain client data and site visit information up to date on company
Konica Minolta printers to join an established IT Support company based in the South of Johannesburg. Applicants application Please do not apply using Scanned CVs, no supporting documentation is required at this point, this volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives customer satisfaction and shareholder value. To support the Group's vision to be the customer's first choice
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives customer satisfaction and shareholder value. To support the Group's vision to be the customer's first choice
Administrator is responsible for providing comprehensive support to the sales team, ensuring efficient management also involves updating and reporting on sales data, supporting tenders, and maintaining customer documentation
Konica Minolta printers to join an established IT Support company based in the South of Johannesburg. Applicants application Please do not apply using Scanned CVs, no supporting documentation is required at this point, this volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard
Returns, E-filing Administration, submitting supporting documents. Debtors – Oversight of collections direct and supervise. Ability to analyse financial data and to prepare accurate reports in a timely manner