Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring and update customer experience reports; Analyze data to identify areas for improvement; Investigate customer performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet
daily tasks to complete Ensuring the RD and LA warehouses are cleared of all stock in SAP each day Managing executing and assigning customer service tasks daily Developing a working knowledge of company products, operation
daily tasks to complete Ensuring the RD and LA warehouses are cleared of all stock in SAP each day Managing executing and assigning customer service tasks daily Developing a working knowledge of company products, operation
and organisational skills
detail and organisational skills Proficiency in data entry and accounting software Good communication transactions are balanced and accounted for. Data Entry: Enter financial data into accounting systems. Update and maintain databases with accurate information. Ensure data integrity and accuracy. Customer Interaction: Handle
detail and organisational skills Proficiency in data entry and accounting software Good communication transactions are balanced and accounted for. Data Entry: Enter financial data into accounting systems. Update and maintain databases with accurate information. Ensure data integrity and accuracy. Customer Interaction: Handle
and organisational skills
Software Development Life Cycle. Build features for 4 user groups, Merchants, Customers, Developers and Internal technical debt. Help the team build up healthy Development habits like TDD, Refactoring, Agile Methodologies React, TypeScript. Backend: Python, TypeScript, PHP. Data: MongoDB, PostgreSQL, MySQL. Infra: AWS Lambda,
detail and organisational skills Proficiency in data entry and accounting software Good communication transactions are balanced and accounted for. Data Entry: Enter financial data into accounting systems. Update and maintain databases with accurate information. Ensure data integrity and accuracy. Customer Interaction: Handle
detail and organisational skills Proficiency in data entry and accounting software Good communication transactions are balanced and accounted for. Data Entry: Enter financial data into accounting systems. Update and maintain databases with accurate information. Ensure data integrity and accuracy. Customer Interaction: Handle