Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
Application Helpdesk Support individual, to provide first line application support to users in an efficient Provide data, reporting and insights on service desk trends, informing strategies for improvement. - Degree. - 3 years' experience in providing help desk support. Competencies and Skills - Advanced troubleshooting organization, in specialization and also in other system supported. - Excellent problem-solving abilities. - Ability
tertiary institution is seeking to recruit an Education Lecturer based in Midrand. Great Group to work Lecturing Lecturer Development and Support Student Development & Support Research & Scholarship Masters Masters Degree in Education 2 - 3 years of teaching and lecturing experience (preferably in teaching environment)
exceptional customer service and providing technical support? We're seeking highly motivated motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO users by providing timely and effective technical support and assistance.
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via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop Desktop and Technical Support services Providing workstations related support for Absa retail as well Delivery Working together as a team to reach department/team's goals by respecting, trusting and assisting improve service delivery Helpdesk Support Providing remote support to all Absa users utilising the given Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident
pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity
Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the calls. Redirect phone calls to the appropriate department and take down messages. Accept all letters and packages, and distribute them to their appropriate departments. Monitor, organize and forward emails. Track
looking for a Service Desk Manager to support Application Support teams across a few work high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation and standard operating procedure model for the Service Desk.
What you’ll do:
By joining
ticketing system.
Provide first-line technical support and troubleshooting for hardware, software, and resets, account unlocks, and basic application support.
Accurately log and track all incidents and are maintained.
Monitor and manage service desk queues, ensuring that all tickets are managed within have experience with service desk ticketing systems and remote support tools.
Must have CompTIA