Reference: CPT007089-ME-1 IT TECHNICAL SUPPORT MANAGER Roodepoort Minimum requirements: Bachelor's degree related field Proven experience in a technical support management role (minimum 5 years) Good understanding strong problem-solving skills Experience with support ticketing systems and customer relationship management
field
Keep your team energized and striving for success Support Disciplinary Actions: Handle misconduct matters and measure performance, then act accordingly Support Sales Stages: Guide your team through sales processes Develop Your Team: Use motivation, counselling, and education to build product knowledge Forecast Sales: Provide boost performance Collaborate: Work with other departments to ensure sales team success Matric 2-3 years'
Keep your team energized and striving for success Support Disciplinary Actions: Handle misconduct matters and measure performance, then act accordingly Support Sales Stages: Guide your team through sales processes Develop Your Team: Use motivation, counselling, and education to build product knowledge Forecast Sales: Provide boost performance Collaborate: Work with other departments to ensure sales team success Matric 2-3 years'
statements and reports. - Budgeting and Forecasting: Support the preparation and monitoring of budgets and forecasts analysis and prepare reports to support decision-making processes. - Support Senior Accountants: Provide the accounting department, including filing, documentation, and record-keeping. - Education: Bachelor of training opportunities - Work Environment: - Supportive and collaborative team culture - Opportunities
cost effective and customer-centric new products supported by comprehensive benefit rules and protocols - systems and processes in area of specialisation and department - Provide specialist input into efficiency, compliance appropriate leader or stakeholders Cost containment - Support the identification, implementation and development the brand in professional networks Specialist support to projects - Own Specialist knowledge in projects disciplines when participating in projects - Represent department or project on appropriate governance committees
cost effective and customer-centric new products supported by comprehensive benefit rules and protocols - systems and processes in area of specialisation and department - Provide specialist input into efficiency, compliance appropriate leader or stakeholders Cost containment - Support the identification, implementation and development the brand in professional networks Specialist support to projects - Own Specialist knowledge in projects disciplines when participating in projects - Represent department or project on appropriate governance committees
performance through effective collaboration and support Responsibilities: Sales Growth and Strategy: • relationships with dealers • Provide feedback and support to dealers to enhance their sales performance. continuously improve support and service standards. Dealer Development and Support: • Identify and facilitate targets. • Resolve issues and provide solutions to support dealer success. Operational Excellence: • Ensure manage dealer performance, providing guidance and support to address any issues. • Ensure alignment with
performance through effective collaboration and support Responsibilities: Sales Growth and Strategy: • relationships with dealers • Provide feedback and support to dealers to enhance their sales performance. continuously improve support and service standards. Dealer Development and Support: • Identify and facilitate targets. • Resolve issues and provide solutions to support dealer success. Operational Excellence: • Ensure manage dealer performance, providing guidance and support to address any issues. • Ensure alignment with
meticulous planning and coordination. Provide support and weekly reports on individual performance indicators and make actionable recommendations. Act as a supportive pillar in the CEO's personal life: managing family Problem Solving Education and Experience Requirements High school diploma or equivalent education required 5