Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As potential expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction role involves managing and growing the customer service team, improving efficiencies, and optimizing processes experience managing a customer service team that utilizes various support channels (predominantly messaging)
As a hands-on CEO, you will be at the helm of this large, dynamic and innovative retail business, driving strategic direction, brand enhancement, operational excellence, and sustained profitability.
You will be responsible for leading a diverse team (600 people in the wider teams), foste
Key Responsibilities:
Lead and Strategize:
Develop and execute strategies to drive sales and enhance our market position within the Optics Division (Microscopy and Imaging Systems).
Team Management:
Direct and inspire a team of external sales professionals, ensuring effect
payroll, procurement, and supplier information, support operations, advise on investments, maximize cash
cash cycles, provide financial guidance, and support sales during the bid process
Job
Are you an experienced Head of Sales for SA looking for a new challenge?
Join a well-known
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A minimum of 10 years experience in a Sales Head role within clearing and forwarding is a non-negotiable
driving our financial success.
As the Head of Finance, you will bring your advanced accounting
required to assist with growing the transaction support services whilst fostering and growing the junior M chip trade clients and private equity houses. As Head of M and A, you will assist in driving and managing shifting to a greater focus on full transaction support and transaction advisory (deal advisory, deal origination
Requirements:
As the Head of Employee Experience, you will be tasked with ensuring that our company recruits, manages company training catalogue, in conjunction with the Head of Operations to ensure that we drive continuous check-in sessions with the necessary department heads Calculate yearly bonuses and salary increases Document
Requirements: