between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary
performance reporting Provide insights to drive marketing & product usage campaigns and the product strategy. Track performance of all sales and marketing campaigns to ensure ROI. Work with the sales team
reporting timeously; Maintain a high level of quality and accuracy; Assisting with internal and external Billing Billing queries timeously; Assisting with training on Billing; Liaise with internal and external stakeholders required; Strong commitment to delivering the highest level of customer service.
To post journal entries, updating financial statements, maintaining accounts receivable and accounts
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
procedure Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application
procedure Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application
processes, including VAT reconciliations, journal entries, and accounts payable. Prepare monthly management
Responsible of selling of Memberships and marketing of products, facilities and services and meeting supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense
reporting timeously; Maintain a high level of quality and accuracy; Assisting with internal and external Billing Billing queries timeously; Assisting with training on Billing; Liaise with internal and external stakeholders required; Strong commitment to delivering the highest level of customer service.