Jobs in

Escalations Jobs in Western Cape

Jobs 1-10 of 134

Service Desk Supervisor Cape Town

 Datafin It RecruitmentCape Town Region

client's technology hardware while attending to escalations and producing reporting on the client's environment Act as escalation point for all requests and incidents. Develop and mature reporting and escalation processes processes to ensure free flowing escalations and information within the organization. Determine root cause Monitor and manage queueing (participating in escalated calls as needed). Oversee repository and ensure that may require additional client support or escalation. Manage process for communicating outage/emergency


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Executives|sa Cape Town C40

 ExlCape Town Region

updating the system, taking required action and escalation handling. Delivering results as per Service Level updating the system, taking required action and escalation handling. Delivering results as per Service Level


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Executive Cape Town

 ExlCape Town Region

updating the system, taking required action and escalation handling. Delivering results as per Service Level updating the system, taking required action and escalation handling. Delivering results as per Service Level


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Employee Benefits Administrator Johannesburg/ Cape Town

 Gtc LtdSouth Africa

training and client meetings Query logging and escalation Internal and external feedback • Porfolio Management activity progress Management escalation Escalation of queries – first line escalation queries Personal attributes


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Employee Benefits Administrator

 Gtc LtdSouth Africa

training and client meetings Query logging and escalation Internal and external feedback • Porfolio Management activity progress Management escalation Escalation of queries – first line escalation queries Personal attributes


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1st Line Support Engineer Cape Town

 Datafin It RecruitmentCape Town Region

the environment and intervene directly or by escalation. Process support- or information-requests from requests to the best of his / her capability. Escalate to other support-entities (colleagues, 2nd and If necessary, apply different solutions and/or escalate to other support-entities to ensure that further resolution-attempts in the journals/activity history. Escalate observations where the call-logging system is problems and solutions with the technical team on escalation. While we would really like to respond to every


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Assistant Manager Cape Town

 ExlCape Town Region

unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns


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Assistant Manager

 ExlCape Town Region

unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns


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Assistant Manager Cape Town

 ExlCape Town Region

unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns


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Assistant Manager _sa_cape_town_c76

 ExlCape Town Region

unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns unresolved issues and escalation Manager, for reporting performance, escalation handling, clarifying concerns


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Average Annual Salary

for Escalations jobs in Western Cape
R 192,000