/>Job Requirements
Motor Mechanics Certificate (Fully Qualified)
A valid Drivers
Leaving
environment
- Background in selling electrical, mechanical, and instrumentation equipment
- Proficiency
Query Escalation
Identifying issues and escalate to be investigated · Attending to any escalation of Ombudsman queries E-Mail that system does not allow duplicated queries · Escalation of any suspicious activities with regards to reconciled on a daily basis · Investigate and escalate any unreconciled items · Matric · Completed or
updates. Query Escalation Activity Description: Escalation Management Commission Escalations Investigate Investigate and resolve commission escalations. C2 General Engage Account Managers and Partners on the query progress
reports on shift operations and issues handled/escalated Other Requirements: Must be willing to work weekends Update clients hourly until fault is resolved, escalate to supplier/ internally if necessary Ensure adherence tickets closed daily Resolve and manage Customer escalations - Within Customer Service Level Agreements. Take of issues of major or repeated incidents and escalations to NOC Manager - Incidents reported immediately telephonically to provide support for incident escalations to customers. - Within Customer Service Level
reports on shift operations and issues handled/escalated Other Requirements: Must be willing to work weekends Update clients hourly until fault is resolved, escalate to supplier/ internally if necessary Ensure adherence tickets closed daily Resolve and manage Customer escalations - Within Customer Service Level Agreements. Take of issues of major or repeated incidents and escalations to NOC Manager - Incidents reported immediately telephonically to provide support for incident escalations to customers. - Within Customer Service Level
customer and that calls which cannot be resolved are escalated to correct stakeholders.
Main Responsibilities
allocating resources effectively. Troubleshoot mechanical issues and implement corrective actions to minimize the installation, repair, and maintenance of mechanical systems, including conveyors, motors, pumps, certification required. Strong technical knowledge of mechanical systems, machinery, and equipment. Demonstrated training or certifications in millwrighting, mechanical engineering, or related fields preferred. This success in the role. Maintenance Millwright (mechanical and Electrical Hands on experience
allocating resources effectively. Troubleshoot mechanical issues and implement corrective actions to minimize the installation, repair, and maintenance of mechanical systems, including conveyors, motors, pumps, certification required. Strong technical knowledge of mechanical systems, machinery, and equipment. Demonstrated training or certifications in millwrighting, mechanical engineering, or related fields preferred. This success in the role. Maintenance Millwright (mechanical and Electrical Hands on experience