Foster a positive work environment and lead a diverse team, providing guidance, coaching, and performance feedback guests. Analyse financial reports, control costs, and prepare budgets to achieve financial targets. Stock operations Sound knowledge of hotel or lodge financials, revenue management, and budgeting. Proficient
understanding the relevant target markets and leading teams to drive a customer centric environment. To initiate strategies to improve store performance and enhance team productivity. Customer Experience To demonstrate “sunset rule” todays work today. To ensure that teams understand and execute the various customer experience performance reports. To support, coach and motivate teams to exceed the set budgeted sales targets. Expenses achieve the required standard. To coach and develop team in order to achieve the required store standards
hygiene and kitchen safety.