Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Closing Date: 30 April 2024
Services Consultant role aims to provide holistic customer champion services to clients, focusing on day-to-day promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported Attention to detail and accuracy in documentation. Customer-centric approach with a focus on delivering exceptional
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
Capture supplier import and customs data Reconcile monthly statements from suppliers/customers against invoices discrepancies Process monthly supplier payments and customer receipts KEY COMPETENCIES REQUIRED Strong interpersonal or similar accounting software Knowledge of import/export would be a benefit Minimum of 5 years bookkeeping/accounting
stakeholders and timeous communications of delays. Customs Clearance: Ensure commercial documentation is received Incoterms Agricultural industry experience with Import/Exports shipping experience would be advantageous Must
stakeholders and timeous communications of delays. Customs Clearance: Ensure commercial documentation is received Incoterms Agricultural industry experience with Import/Exports shipping experience would be advantageous Must
Helping with admin overflow ● Taking minutes of important meetings Requirements and Skills ● Patient, but part of a customer-facing team and have a deep understanding and belief that the customer is always right
in the agriculture sector specializing in fruit exports. They are urgently looking for an experienced Farm
growing business offers an extensive fully imported and custom-built product range that will satisfy any 2010 and the vast majority of their products are imported from European countries. Only top-quality international on Xero. Reconciling bank statements. Prepare customer invoices. Preparation of management accounts. Capturing supplier invoices to be paid. Sending out customer statements. Inventory control. Checking stock-levels insurance, vehicle licencing, training, supplier and customer contacts, regulatory compliance, etc. Ad hoc duties
queries, liaising by telephone and email with customers (or their representatives) as required. • Making systems on a daily basis. This role requires strong customer service skills and the ability to communicate quality output. Close attention to detail is very important as are a flexible approach and the ability to