Strategic leadership role Drive strategic priority of long-term growth opportunities, leveraging scale and building processes, systems and people capabilities for international FMCG concern. Lead, develop, advise on and support implementation of the warehouse strategy and business plans to deliver w
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other
ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills team to excel and exceed targets. Applicants must have 2-3 years prior experience as a Call Centre Manager Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to chantelledatafin the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
Senior Project Manager: Public Governance & Special Projects Bromhof – Gauteng Job Type: Permanent DETAILS Position Title: Senior Project Manager: Public Governance & Special Projects – Bromhof – Gauteng planning and project coordination. The Project Manager needs to be able to work independently and collaboratively business and other stakeholders to effectively hold government to account for the improvement of administration generalist with demonstrable experience in project management and process efficiency and who has the necessary
Duties:
efficient operation of the store and service excellence by leading and directing the store operations appropriate action as required. To efficiently manage and control all operational activities of the store stock management, shrinkage, general housekeeping and administration. To successfully manage in-store employees through effective selection, leadership, management and on-going development in order to build capacity relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Description Project Governance Specialist: Banking: 4 Month FTC: Sandton The call is for a professional frontline team results through enabling others and manage the process auditing function with the intent to snapshot. Execution Governance and Support Provide "fit for purpose" execution governance support, standards execution delivery of the portfolio. Ensure that governance standards are fit for purpose, changes applied process, governance support to the portfolio. Apply Minimum Critical Deliverable governance to project
with the business strategy.
Planning and managing the integration activities between applications
and infrastructure.
Escalates impediments, manages risk, helps assure value delivery and helps drive
project and or programmes of which 2-3 years management.
Experience in Infrastructure and IT Application
balances Agile leadership and project/program management.
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Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Day-to-Day Responsibilities: