Guest House Experience Jobs in Lephalale

Spa Therapist

Lephalale

to established protocols.

Consult with guests to determine their individual needs and preferences relaxation areas, and equipment.

Educate guests on spa services and products, and promote spa packages retail products as appropriate.

Ensure guest comfort and safety throughout all treatments, adhering accurate guest records.

Collaborate with other lodge departments to provide seamless guest experiences

Requirements:

Proven experience as a Spa Therapist, preferably in a luxury spa

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Lephalale

Greeting Guests: Welcoming guests as they arrive at the lodge, providing them
Customer Service: Addressing guests' inquiries, requests, and complaints promptly n Provision: Providing information to guests about lodge amenities, local attractions, dining administrative tasks such as preparing bills, maintaining guest records, and handling cash transactions.
Safety Security: Ensuring the safety and security of guests by monitoring visitor access and maintaining a

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Lephalale

Minimum of 3 years experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations 12 and be computer literate
Previous experience on Opera and Micros would be an advantage
Formal satisfaction is achieved.
Assist with queries and guests complaints management on duty.
Effective staff
Create and maintain relationship with guests.
Responsible for the management of the

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Lephalale

Key Responsibilities:

Greet guests warmly and assist them with check-ins and check-outs
Coordinate with spa therapists to ensure smooth guest flow and service delivery.
Upsell additional

Requirements:

Proven experience as a Spa Receptionist or similar role in a high-end high-end hospitality environment, with recent experience using Opera software.
Exceptional customer

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